Privacy Policy

• Account & profile: name, email, phone, management company, community name, CAM license number, profile photo, LinkedIn link, and anything else you add to your profile.
• Event registrations: the details you provide when you RSVP, including for guests.
• Posts: forum topics and replies, job postings, and any reports you send us about other members' posts.
• Docs Assistant: the governing documents you upload (including photos of pages), the text we read from them, and the questions you ask.
• Text messages: if you turn on event text reminders, your mobile number and the messages we send to it.
• Payments: when paid features are enabled, payment card details are collected and processed by our payment processor (Stripe). We do not store full card numbers.
• Usage data: basic, privacy-friendly analytics about how the site is used.
• Communications: messages you send us and your email preferences.

• Strictly necessary: when you log in, our authentication provider (Supabase) sets session cookies in your browser that keep you signed in and protect your account. The platform's member and admin areas cannot work without them, so they are not optional.
• Analytics: we use Vercel Analytics to count page views and understand which pages are useful. It is cookieless and does not build an advertising profile of you or follow you across other websites.

We do not use advertising, retargeting, or third-party social tracking cookies. You can block or delete cookies in your browser settings; if you block ours, public pages will still work but you won't be able to stay logged in. The app keeps your sign-in and a few settings on your device and does not track you across other apps.

We use your information to operate your membership, register you for events, process payments, send service messages and (with your consent) newsletters, announcements and event text reminders, run the member directory, forum and job board, answer your Docs Assistant questions, and improve the platform.

Transactional messages (registration confirmations, receipts, account notices) are part of the service. Marketing and newsletter emails include an unsubscribe link in every message; you can opt out at any time and we honor those requests across all marketing email. You can also manage directory and SMS preferences from your profile.

We do not sell your personal information. We share it only with service providers who help us run the platform, and when required by law:

• Supabase — hosting, database, file storage and sign-in.
• Vercel — hosts this website and the service the app talks to.
• SendGrid — sends our email.
• Stripe — processes payments.
• Anthropic, the company behind Claude — our AI provider. Your Docs Assistant questions and the text of the documents you upload are sent to Anthropic to produce answers, and photos of pages are sent to it to read their text. Don't upload anything containing personal information you wouldn't share with our AI provider.
• Quo — sends event text messages if you've turned them on. It receives your mobile number and the message.

The member directory displays only the information of members who opt in.

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations, and we use reasonable administrative and technical safeguards to protect it. No method of transmission or storage is completely secure.

When you delete your account we delete your profile, profile photo and uploaded documents, and take your job postings off the job board.

You may request access to, correction of, or deletion of your personal information, and you may unsubscribe from marketing email at any time. You can delete your account yourself from the Profile tab in the SoFL CAMs app. Contact us using the details below to make any other request.

The platform is intended for professionals and is not directed to children under 16. We do not knowingly collect information from children.

We may update this policy from time to time. We will revise the “last updated” date above when we do.

Questions about this policy? Email admin@soflcams.org or use our contact form.